Question 1

Carti.io Onboarding (Shopify)

Accepted Answer

✋Welcome to Carti.io! The best place to manage all of your distribution lists in one place.

When you first install Carti.io on your Shopify store, a new account is created for your store, and you are automatically redirected to the app's dashboard:

In this section, on every page in the app, you will see:

Your store's name
Facebook group link
Help section link

📊Main analytics area

In this section you can see your store's analytics in Carti.io.

You can change the timeframe of the analytics by using the date picker at the left corner, it displays the latest 30 days report by default.
At the right corner you will have a link to a help video popup, which exists at every page of the app
You can view analytics for the app in general, as well as platform specific analytics

📑Platform tabs

At the bottom of the dashboard, you have the different platforms tab. In these tabs you will be able to see the analytics for each platform, but when you first login to the dashboard, before creating any campaigns, you will have buttons to get started with each campaign.

Move between platforms by clicking on the tab with the plat

Question 2

Enable Email Cart Abandonment Automation (Shopify)

Accepted Answer

Enable email abandoned cart recovery

${youtube}Set up cart recovery emails with Carti.io

When you enable the email cart abandonment automation, Carti.io will send anyone who proceeds to checkout without completing it in your store an automatic email flow aimed at getting them back to complete the purchase.

Start with abandoned cart emails

You can enable the automation in one of 2 ways:

In the dashboard, click Get Started under Abandoned Cart Emails

In the left bar menu, navigate to Email - Abandoned Carts

Edit abandoned cart emails

By default, the cart abandonment flow has 3 emails, sent progressively to customers, until they complete their purchase, you can add more emails if you like.

| You can activate the entire flow, or just some of the messages in it, according to your needs.

Click the Edit button for the email you want to edit (start with the first email in the flow)
You will be redirected to the email editing page

Text Editor

In this part, you can edit the content of your email, and see your changes automatically applied to the right of the screen, in the preview section. Here you will have access to four sections for control

Question 3

Enable SMS Cart Abandonment Automation (Shopify)

Accepted Answer

Enable SMS abandoned cart recovery

${youtube}Send Cart recovery SMS to your customers using Carti.io

When you enable the SMS cart abandonment automation, Carti.io will send anyone who proceeds to checkout without completing it in your store an automatic SMS message flow aimed at getting them back to complete the purchase.

Start with abandoned cart SMS recovery

You can enable the automation in one of 2 ways:

In the dashboard, click Get Started under Abandoned Cart SMS

In the left bar menu, navigate to SMS - Abandoned Carts

Abandoned cart SMS notifications

The cart abandonment flow has 3 notifications, sent progressively to the customers, until they complete their purchase.

| You can activate the entire flow, or just some of the messages in it, according to your needs.

Click the Edit button for the push message you want to edit (start with the first message in the flow)
You will be redirected to the SMS message editing page

Discount

You will have access to two discount options, automatic and pre-made. An automatic discount will be generated automatically, you only

Question 4

Email Campaigns (Shopify)

Accepted Answer

Blast email campaigns

${youtube}Carti Email Campaigns

Email campaigns allow you to send a one-time blast email to all of your subscribers at once. These are a great option for announcements, new products and sales.

To get started with email campaigns, you need to navigate to Email > Campaigns and click Create New Campaign:

Text Editor

Here you will have access to three sections for control:

1. Discount

You will have access to two discount options, automatic and pre-made. An automatic discount will be generated automatically, you only need to specify the amount of the discount. Pre-made discount you need to create in your shopify admin.

||| ⚠️ WARNING: If you do not want to offer any discount, then simply select pre-made and do not insert anything into the discount field.

2. Preview

Subject- edit the email subject content- this will be the subject the customer sees in his inbox
Email Preview- edit the preview test that your customer will see in his inbox before opening the email

3. Email Content

Header- the main header text within the email
Top Body Text- the body text within the email.

Question 5

Enable Email Browse Abandonment Automation (Shopify)

Accepted Answer

Enable email abandoned browse recovery

When you enable the email browse abandonment, Carti.io will send email notification to anyone who watches a product and leave the store. Browse abandonment will works if customers' email is in the system and email flow aimed at getting them back to complete the purchase.

Start with browse abandonment

You can enable the automation in one of 2 ways:

In the dashboard, click Get Started under Browse Abandonment

In the left bar menu, navigate to Email - Browse Abandonment

Edit browse abandonment emails

By default, the browse abandonment flow has 1 email, sent to customers, until they complete their purchase, you can add more emails if you like.

Click the Edit button for the email you want to edit (start with the first email in the flow)
You will be redirected to the email editing page

Text Editor

Here you will have access to four sections for control:

1. Discount

You will have access to two discount options, automatic and pre-made. An automatic discount will be generated automatically, you only need to specify the amount of the discount. Pr

Question 6

Enable Push Cart Abandonment Automation (Shopify)

Accepted Answer

Enable push abandoned cart recovery

${youtube}Enable push cart abandonment notifications with Carti.io

When you enable the push cart abandonment automation, Carti.io will send anyone who proceeds to checkout without completing it in your store an automatic push notifications flow aimed at getting them back to complete the purchase.

| 💡 TIP: If you haven't yet, enable the push growth tool before setting up your abandoned cart recovery.

Start with abandoned cart push recovery

You can enable the automation in one of 2 ways:

In the dashboard, click Get Started under Abandoned Cart Push

In the left bar menu, navigate to Push - Abandoned Carts

Abandoned cart push notifications

The cart abandonment flow has 3 notifications, sent progressively to the customers, until they complete their purchase.

| 💡 TIP: You can activate the entire flow, or just some of the messages in it, according to your needs.

Click the Edit button for the push message you want to edit (start with the first message in the flow)
You will be redirected to the push message editing page

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