Enable push abandoned cart recovery

When you enable the push cart abandonment automation, Carti.io will send anyone who proceeds to checkout without completing it in your store an automatic push notifications flow aimed at getting them back to complete the purchase.

💡 TIP: If you haven't yet, enable the push growth tool before setting up your abandoned cart recovery.

Start with abandoned cart push recovery

You can enable the automation in one of 2 ways:

In the dashboard, click Get Started under Abandoned Cart Push



In the left bar menu, navigate to Push - Abandoned Carts



Abandoned cart push notifications

The cart abandonment flow has 3 notifications, sent progressively to the customers, until they complete their purchase.

💡 TIP: You can activate the entire flow, or just some of the messages in it, according to your needs.

Click the Edit button for the push message you want to edit (start with the first message in the flow)
You will be redirected to the push message editing page



Discount

You will have access to two discount options, automatic and pre-made. An automatic discount will be generated automatically, you only need to specify the amount of the discount. Pre-made discount you need to create in your Wix store.



Content

In the message editing page, you will see a preview of the message on the right side, and editing options on the left side:

Headline- edit the main headline of the message

Body Text- edit the body text of the message

💡 TIP: Recommended: offer your customers a discount for completing the purchase and specify it in the headline and/or body text.



Sending Timing

Send- control how much time after the cart abandonment the message will be sent. You can set it to minutes and hours



Now, after you go through the quick activation, the following default time for sending will be set in the reminders:

1st reminder - 40 minutes after abandonment
2nd email - 10 hours after previous email
3nd email - 22 hours after previous email
4th email - 38 hours after previous email
5th email - 50 hours after previous email

Save- once you finish editing your message, click Save to save your changes



After editing your message, you can move on to the rest of the messages in the flow, by clicking the messages tabs at the top of the page. Repeat the same process for each message you want to activate



Activate

Once you've finished setting up each of the messages in the flow, you can activate them by clicking the Active switch for each one.



Delete

Сlick on the "Remove" button if you do not need any of the reminders.

📝 NOTE: The data range for this Analytics dashboard is "all-time", so it displays the info here from the app installation date. If you need to select the info for a specific period, you can check it in the Home dashboard, it has the latest 30 days report by default, but you can manage the range manually.



📢 Did you know we have a YouTube channel? Don’t forget to subscribe to the channel to keep in touch with us and our news and updates.
🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the WIX app store! It means the world to us.
📧 Please let us know if you spot any typos, mistakes or omissions via care@stilyoapps.com
Was this article helpful?
Cancel
Thank you!